Quality Policy

GENERISALUD S.A., Made public through this paper, the quality policy of the enterprise, knowledge and compliance of all employees that make up our organization. Our quality policy is based on the total satisfaction of our customers, based on knowledge of their explicit and implicit expectations to occupy a place of leadership in our industry to ensure cost efficiency and business continuity.

Achieve this satisfaction based on three pillars:

• Overall effectiveness of the service, based on the speed and resolution in its integral care of it.
• Quality human, looking at all the customer as it deserves and becoming its representative to the rest of the company.
• Constant innovation in service provision, as a differential against the competition and personalized service.

Achieve these objectives through:

• Continuous improvement: To improve our services we will strive to improve our services by learning from mistakes.
• Training: All personnel, to establish our own business, get all the versatility and the latest innovation to improve the service advises.
• Integrity: We are loyal and honest with our customers, coworkers and the community to which we provide our services.

MANAGEMENT